Help & Support
Frequently Asked Questions
Please refer to our FAQ page. Order and Payment
UK CUSTOMERS ONLY
OFFLINE PAYMENTS
We accept UK cheques, UK Postal Orders (POs), and UK cash
(cash sent in the mail at your own risk - Recorded post recomended). If you wish
to pay by one of these methods please use our Email Form, stating the desired
item and payment method. We will then confirm that we have your item in stock,
address details will be given with confirmation of order. We will hold
items for a period of 10 days, if after 10 days your payment has not been
received the item will be relisted.
I will combine postage costs on multiple purchases so please contact me for a
quote if you wish to purchase more than one item. If using the Checkout this is
done automatically.
NOCHEX You can pay by UK Credit or Debit card through the secure NOCHEX
Checkout for orders under £90. For orders over £90 a Nochex account is
required.
PAYPALCredit and Debit card payments are also accepted through
PayPal.
If your desired item does not have an instant payment button the please
contact us and a payment invoice will be sent via email.
If you have any problems with choosing a payment method please contact
us.
INTERNATIONAL ORDERS (Outside the United Kingdom)Orders from overseas
are welcome - however we will only accept payment via Credit or Debit card
through PayPal for these orders.
If your desired item does not have an instant payment button the please
contact us and a payment invoice will be sent via email.
All orders will be shipped by Royal Mail - Airmail.
I will combine postage costs on multiple purchases so please contact me for a
quote if you wish to purchase more than one item.
Postage and Packaging
I do aim to have all orders despatched within 48 hours of payment, although
this may be slightly longer at busier times of the year.Most parcels are
shipped using Royal Mail "1st Class Recorded" to the UK. In the event of a
parcel being to heavy to be sent by this method Royal Mail "Standard Parcels" or
alternative carrier will be used.Oversea parcels are sent by Royal Mail -
Airmail. If you require insurance and a tracking number for an overseas
parcel "International Signed For" must be used, this is an extra £3.30 to be
added to the Airmail price. Please contact us for more information.
All postage prices are based on weight and destination.
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