Help & Support
Frequently Asked Questions
Please refer to our FAQ page. Order and Payment
We use the Nochex secure payment system. You can either use your Nochex account, or you can make a payment with out needing to open account, on most orders. It's easy, simple and free.
Your order will be despatched within 48 hours. We will advise you if there is a stock issue.
All enquires regarding your payment or order processing should be emailed to us as soon as possible. We will respond a quickly as possble, normally with in 12 hours.
Should your payment be refused because of either billing or supply, we will notifiy you to the email address you have given to us. Postage and Packaging
Snow chains are shipped directly by courier by RUD, normally with 48 hours in the U.K. We charge shipping at point of sale.
Items such as Airflow Snorkels are shipped directly by courier. Courier service is normally 48 hours in the U.K.
All other products are shipped by us dependent on size. Should we experience problems shipping your order, we will advise you by email.
All orders may be tracked see web site and email confirmation. Please contact us should you be concerned about delivery.
Delivery services are not under our direct control, and while every effort is made to ensure your order is delivered, please contact us if you need further details.
Our rates are fixed, we will not change them and no refund on shipping is given should goods be returned be returned.
Returns Policy
Should there be a problem with your goods, please adivse us by email, and we will send you details of what to do.
You should give us details of your invoice, and date of order. Please provide a daytime telephone number and or mobile number.
For further information see our Terms and Conditions page. Terms and Conditions
Please refer to our terms and condition page. Privacy Policy
Please refer to our privacy policy page. Contact Us
Please use the online contact form to contact us.  |
